Apple tracks mostly in its strategic marketing a few tactics like ignore the criticism, turn the
simple into something stylish, premium price, communicate in easy language that everyone
understands, enhance customer experience, community building, and product become the brand.
All above are the strategic marketing paths derived by Apple, however, among all premium price
strategy is most critical. According to company the same strategy of premium price could be
translated into that “Apple sale on value not on price”.
As far as product development is concerned Apple seeks market opportunities but innovate
for people who love it and that the reason company is on top among other PC, Tablets, and
Smartphone companies. It does novelty all the time and simultaneously facilitates customers
with lot of features. Still customers are annoyed from company due to the price fact. Premium
price means Price setting of new products consists in set high initial prices to “skim” revenues
layer-by-layer form the market. Company follows in main strategic approach brand loyalty of the
customers to Apple.
Customer thinks that Apple should innovate its strategies overall like products. It should
give tough time to its competitors. Among customer types only innovators and early-adapter
customers were less price sensitive as compared to others and value brand empathy, status, and
fashion. Customer perceived Apple currently innovative, expensive, and for elite class. It should
apply justified pricing strategy. It will surely bring it a huge market share. Also help Apple in
evaluating for the brand new market segments and product penetration and ultimately improve
market share in the competitive market.
Apple should be a little customer-centric from product-centric approach. It means it should listen
to its customer feedback that is a key in relationship marketing. It should make niche segments
and offer a product line to satisfy customer that Apple worth their customers. The process of
relationship marketing required to do by the organizations in order to develop strong customer
relationship. The process has four stages as: selection of key customers, study of expectations,
formulation and implementation of strategies, and cooperation and feedback.
Finally, it has a lot of opportunities in future regarding new market segments and product
development for niche groups. Its potential customers believe that it should charge from
customers the justified price and made innovative product to cater a particular segment need by
providing a product line. Currently Apple is working on almost all these strategic marketing strategies to satisfy its
customers.
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